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Privacy Policy

How we handle and protect your personal data.

This notice describes the information used to answer enquiries, arrange travel and support visa applications.

1. Introduction

At Rare Holidays, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

2. Information We Collect

We may collect personal information such as:

  • Name, email address, and phone number.
  • Passport details and other documentation required for visa processing.
  • Travel preferences and booking history.
  • Information about your device and how you interact with our website.

3. How We Use Your Information

We use your information to:

  • Process your holiday bookings and visa applications.
  • Communicate with you regarding your travel plans.
  • Improve our services and website user experience.
  • Comply with legal and regulatory requirements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.

5. Who We Share Information With

We share only the information needed to deliver the service you request. Recipients may include hotels, airlines, transport operators, insurers, payment providers, technology providers, visa centres, consulates and government authorities. Some recipients may be outside India. We do not sell personal information.

6. Retention and Your Choices

We keep records only as long as needed to provide services, meet legal and accounting duties, resolve disputes and prevent misuse. You may ask to access, correct or delete eligible personal information, or withdraw marketing consent, by emailing us. Legal or operational obligations may require us to retain some records.

7. Cookies and Website Data

The website may use essential browser storage for features such as enquiry limits, saved comparisons and dismissed notices. Any optional analytics or marketing technology should be used in line with applicable consent requirements.

8. Contact and Grievances

If you have any questions about this Privacy Policy, please contact us at info@rareholidays.com.